MNM ProLabs, LLC, (“MNM ProLabs,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect through www.mnmCompounds.com and any related websites, pages, communications, or services we own or operate (collectively, the “Website” or “Services”).
This Privacy Policy explains what information we collect, how we use it, how we store it, when it may be shared, and the choices available to you in connection with your use of the Website and Services.
By accessing or using our Website or Services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We collect personal information only when it is reasonably necessary to provide products, services, customer support, compliance-related functions, or order-related communications.
Depending on how you interact with the Website, we may collect information such as:
Name
Email address
Billing address
Shipping address
Phone number
Account registration information
Login credentials
Order details
Purchase history
Age verification and eligibility confirmations
Research-use acknowledgments
Payment-related information submitted in connection with an order
Because certain orders may require manual payment submission after checkout, we may also collect or retain limited payment-related information necessary to verify and match payment to a specific order, including:
selected payment method
order number
payment confirmation details
sender name or identifier associated with the payment
date of payment
payment verification status
related payment communications
We collect information lawfully, fairly, and with your knowledge and consent where required.
2. How We Use Your Information
We may use the information we collect for legitimate business and compliance-related purposes, including to:
process, manage, and fulfill orders
verify, match, and confirm payments
place orders in pending status until payment is received and verified
communicate payment instructions and follow-up order details
send shipping confirmations, tracking information, and delivery updates
respond to customer service inquiries and support requests
maintain account access and Website functionality
confirm age eligibility and research-use acknowledgments
maintain compliance, operational, and business records
comply with applicable laws, regulations, legal obligations, and internal policies
improve Website performance, user experience, and service delivery
detect, prevent, investigate, or address fraud, unauthorized transactions, misuse, security incidents, or unlawful activity
protect our rights, business operations, customers, and Website
3. Payment Information and Payment Verification
Orders placed through www.mnmCompounds.com may require payment to be submitted through approved payment methods communicated during checkout or in post-order instructions.
To process and verify such payments, we may collect and use information necessary to identify, confirm, and match a payment to a specific order. This may include:
your order number
the payment method used
limited payment confirmation details
the sender identifier
communications relating to payment submission or verification
Orders may remain in pending payment status until payment has been received and verified. If payment is not received within the timeframe stated in our Terms and Conditions or related order instructions, the order may be canceled.
MNM ProLabs does not sell payment-related information. We use such information only as reasonably necessary for order administration, payment matching, verification, compliance, recordkeeping, fraud prevention, and customer support.
4. Research Use and Compliance Records
Because products sold through MNM ProLabs are offered strictly for laboratory research use only, we may collect and retain information necessary to document that users have acknowledged and agreed that:
they are 21 years of age or older
they are a qualified professional, laboratory user, or research institution user, where applicable
products are not for human or animal consumption
products are not for therapeutic, diagnostic, or clinical use
they accept responsibility for lawful handling and research use in controlled settings
We may retain these acknowledgments as part of our order records, compliance records, and internal business documentation.
5. Shipping and Order Fulfillment
We use personal information to process, fulfill, and ship orders, including to send:
order confirmations
payment notices
fulfillment updates
shipment notifications
tracking information
delivery-related communications
Shipping-related information may be shared with carriers, shipping providers, logistics providers, customs intermediaries, and related service providers only to the extent reasonably necessary to complete shipment, delivery, and related operational functions.
For international shipments, certain customer information may also be used or disclosed when necessary for customs documentation, shipping compliance, import/export processing, regulatory requirements, or delivery services.
6. Data Retention
We retain personal information only for as long as reasonably necessary to:
provide requested services
process and support orders
verify payments
maintain account functionality
preserve business and compliance records
comply with legal, tax, accounting, regulatory, or dispute-related obligations
enforce our agreements
protect our rights and business interests
prevent fraud or misuse
The exact length of retention may vary depending on the nature of the information and the purpose for which it was collected.
7. Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or destruction.
These safeguards may include:
restricted access to sensitive information
internal access controls
secure systems and platforms
recordkeeping controls
other reasonable security measures appropriate to the nature of the information
Despite our efforts, no method of internet transmission, email communication, or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.
8. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share personal information only in limited circumstances, including:
with service providers that help us operate the Website, process orders, verify payments, provide shipping services, maintain systems, or support customer communications
when required by law, subpoena, court order, legal process, or regulatory request
to protect the rights, property, safety, or security of MNM Compounds, our customers, or others
for fraud prevention, payment verification, risk management, security monitoring, or enforcement of our policies and agreements
in connection with shipping, customs, or delivery-related requirements
in connection with a business transfer, asset sale, merger, acquisition, restructuring, or similar transaction, where permitted by law
Any third-party service providers engaged by us are expected to use personal information only as necessary to perform legitimate business functions on our behalf.
9. External Links
Our Website may contain links to third-party websites or external resources. We do not control and are not responsible for the privacy practices, policies, content, or services of third parties.
We encourage you to review the privacy policies of any external websites you visit before providing personal information.
10. Cookies and Tracking Technologies
Our Website may use cookies, analytics tools, and similar tracking technologies to improve functionality, remember preferences, measure performance, and enhance the user experience.
These technologies may collect non-personal or technical information such as:
browser type
device type
IP address
pages visited
time spent on pages
referring website information
general usage behavior
Cookies and similar technologies generally do not collect directly identifying personal information unless you voluntarily provide that information through account registration, forms, checkout, or other direct interactions.
You may configure your browser settings to refuse or limit cookies. However, some features of the Website may not function properly if cookies are disabled.
11. Your Choices and Rights
You may choose not to provide certain personal information. However, doing so may limit your ability to:
create an account
place an order
submit payment-related information
receive shipping services
verify eligibility
access certain Website functions
receive support or order-related communications
You may request to review, update, or delete certain personal information by contacting us at info@mnmprolabs.com. We may retain certain records where necessary for legal, compliance, operational, fraud-prevention, recordkeeping, or dispute-resolution purposes.
12. Children’s Privacy
This Website is not intended for individuals under the age of 21, and we do not knowingly collect personal information from minors.
If we become aware that personal information has been submitted by a person under 21, we may take steps to remove that information and restrict access to the Website or Services as appropriate.
13. Changes to This Privacy Policy
MNM ProLabs reserves the right to revise, update, or modify this Privacy Policy at any time in its sole discretion. Any changes become effective upon posting to the Website unless otherwise stated.
Your continued use of the Website or Services after any revised Privacy Policy is posted constitutes your acceptance of the updated policy.
14. Contact Us
If you have questions about this Privacy Policy or would like to contact us regarding any privacy-related matter, please contact:
MNM ProLabs, LLC,
Email: info@mnmprolabs.com
Website: www.mnmCompounds.com
Last Updated: April 7th, 2026